Apply to join our exclusive partner network
“In order to serve more people with this grief-changing experience, we Are careful to find the right partners who fit our Pyramid of Values and are obsessed with creating raving fan customers.” – Garrett Ozar, Co-Founder
Enter your information to apply to become a partner. Please note that we are only rolling out a limited number of partnerships to qualified partners.
Watch the Journey on Video
Hear it from a real customer
Our Intricate Seven Stage Journey
Stage One: Welcome Kit
To start the process, you order the Welcome Kit. It includes a video, instructions, return postage, and needed tools to send us your loved ones ashes. If you could use a helping hand in handling the ashes, we can arrange one of our mobile team members to come to your house to help. Here is where you can order the kit.
Carbon Purification: 1.5-2 months
During this phase we're isolating the carbon from all the other elements found in ashes or hair. Less than 5% of remains are made up of carbon and it takes us many weeks of work to purify and extract it. The result is a carbon graphite powder, which is the starter material for the diamond! We’ll share a video with you so you can see the amazing transformation from ashes to carbon.
Diamond Growth STage: 2-3 months
We have diamond growth facilities in both Austin, Texas and Germany with some of the top scientists in the world. At this stage, our incredible machines replicate the growing conditions under the earth (2,000 F and 50,000 atmospheres of pressure). Over time, your loved one’s carbon crystallizes on top of a diamond seed, and grows into a raw diamond.
Everyone's carbon is uniquely different, so it’s an iterative process of our scientists finding the perfect combination of heat and pressure for each individual person! We video this entire process and our scientists work with the utmost precision and care, because they know the stories of all the remarkable people they're working on.
Diamond Quality Assessment
After the raw diamond has fully formed, we scan the diamond (like an x-ray!) to identify the placement of inclusions in the diamond and to ensure the shape and size we’re targeting will fit nicely within the raw diamond without any visible inclusions. It’s quality over speed at this stage, because we want your loved one’s diamond to be perfect!
Diamond Cutting: 1 Month
Once your loved one’s diamond passes our quality inspection, it will be cut by one of our master cutters in Antwerp. The cutters cutting your loved ones diamonds have over 45 years experience! The biggest influence on a diamond's quality and sparkle is the cut, so we're really particular about who we work with.
Diamond Coloration: 1-3 Months
If you’ve selected a red, pink, green or black diamond for your loved one, we’ll take their diamond through an additional diamond coloration stage. At this stage high-energy particles are combined with natural elements (like Nitrogen and Boron) to create many 'color centers' through the stone, giving it a beautiful coloration. Black diamonds are the most intricate, requiring three months to turn completely opaque.
Grading & Engraving: 1 Month
Your loved one’s diamond is a 100% real diamond, so we have it certified by independent, expert gemologists. We work with IGI USA, as they're one of the most respected diamond grading labs worldwide. Their team will scientifically examine your diamond and grade it's color, clarity, and cut. They also will engrave your personal inscription on the diamond with a microscopic laser!
Setting: 1 Month
We can help arrange the perfect setting for your loved one’s diamond, or you can chose to have it set locally. We have a curated line of settings options to choose from, or you can work with one of our masterful jewelers in designing your own custom piece. We don’t begin setting planning or arrangements until cutting is complete, because the jeweler needs the diamond’s dimensions for the setting design.
Let’s change re-shape the conversation together.
We believe in re-shaping the way we talk about death, dying, and grief. The goal is to remember the life, not the way they passed. Are you with us?