




Throughout your Diamond journey, a dedicated customer experience specialist will guide you through every stage of the process, providing video and text updates for every step of your loved one’s journey.
The first step can be the hardest one. This is the start of your journey, and it’s okay to be nervous, excited, or overwhelmed. At Eterneva, we understand the hesitation to part with your loved one’s ashes. We’d love to walk with you and get to know your loved one.
The welcome kit is designed to help you understand the Eterneva Diamond journey. We only need half a cup of hair or ashes to make our Diamonds.
Before we can grow your loved one’s Diamond, we first need to isolate the carbon. Once the ashes or hair arrive at our lab, a lab tech transfers them from the jar they came in to a graphite crucible. The crucible will go through a carbon purification process to extract the carbon from the other elements in the ashes.
Once we have extracted and purified the carbon from the remains, it is placed inside a machine that mimics the pressure and heat conditions under the earth’s crust. Something we love about this process is that each individual’s carbon content is different, so everyone requires a different combination of pressure and heat to become a Diamond. That means every Diamond we produce is as unique as the individual it’s made from.
It’s time to inspect the Diamond and check for inclusions. “Inclusion” is a Diamond-world term that refers to the flaws or bumps that naturally occur in Diamonds. Our inspectors identify where they are so that we can cut around them to produce an exceptional Diamond.
Once the raw Diamond has been inspected, our Diamond cutting professionals prepare to cut it into the shape you’ve requested.
Master Diamond cutters are experts in their field, and they take the time to hand cut every facet of a Diamond. It’s mesmerizing to watch a Diamond go from “the rough” to glowing as your loved one did.
Design a Diamond that uniquely tells your loved one’s story. Choose a color that reminds you of their eyes or that represents their one-in-a-million personality. As the final touch, we’ll engrave their name on the Diamond’s edge.
Our team is here to help!
Schedule time to talk with us.