Truly Personal

Frequently Asked Questions

Can I use ashes that have been sitting at home?

Absolutely! Ashes never expire. We have customers who send us ashes they have had for more than 20 years. The same is true with hair. If you have a lock of their hair at home, that also does not expire –– and we can use it to create a memorial Diamond.

Is there carbon in hair?

Yes, there is a lot of carbon in hair! B&B Labs, a leading analytical chemistry lab in College Station, found that hair contains upwards of 30% carbon. We only need a healthy handful of hair to extract enough personal carbon to grow a Diamond.

Is there carbon left in ashes after cremation?

Yes, there is absolutely carbon left in ashes. B&B Labs, a leading analytical chemistry lab in College Station, found that cremated remains contain 1-4% carbon depending on the age of the person, their diet, and other factors. 

Eterneva is the only memorial Diamond company to offer third-party ashes analysis for customers curious about their loved one's carbon makeup.

What happens if I lose my Diamond?

We always extract extra carbon from ashes and store it securely onsite with your permission, so if ever you want to have additional Diamonds made or lose your Diamond, we can grow you another one. We encourage you to insure your Diamond so that you do not incur any additional cost for the replacement.

A diamond that is uniquely them

Design a diamond that uniquely tells your loved one’s story. Choose a color that reminds you of their eyes or that represents their one-in-a-million personality. As the final touch, we’ll engrave their name on the diamond’s edge.

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