You're not alone if you've never heard of making diamonds from ashes. That's why we strive to be as transparent and educational about the process as possible. We want you to feel confident and informed about who we are, how this works, and why it's so special. We've answered the most common questions about the Eterneva diamond process in the FAQ below. If you don't see your question, reach out to us and we'll make sure to get you the answers you need.
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Chain of custody is of the utmost importance, and we prioritize our logistics above everything else when it comes to your loved one. We maintain a safe reserve of ashes through the process, use QR codes for tracking at every stage, and work on every customer in isolation.
Eterneva has growth facilities in both Texas and Europe. Since lab-grown diamond technology originated from Europe, we have some of the best scientists located over there.
We’ve since opened a Texas facility as well so our customers can come see our process in-person. The size and color diamond you choose will determine which Eterneva facility your diamond is grown at. Rest assured there will be world leading experts taking great care of your loved one and we follow strict chain of custody protocols, working on one loved one at a time.
Surprisingly, no. We can extract multiple grams of carbon from only 1/2 a cup of ashes or a healthy handful of hair, and we only need one gram of carbon to grow a Diamond.
We only need a half cup of ashes or hair to grow a Diamond. If you have less, don't worry - a small amount goes a long way.
You are able to include other sources of carbon to supplement with anything that has significance to you, which could include (but is not limited to) clippings of hair, cotton clothing, dried flowers, written letters. We ask that you make sure anything you send is completely dry.
What we would recommend is if you feel comfortable sending in what you have, we can measure this to confirm if the amount is sufficient.
